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8/5/19  Phone system updates

We are sorry for any inconvenience caused, but the Kingsteignton phones are now working as normal.  Call us on 01626 354260

24/4/19 Changes to our Pet Health Club

From the 1st of May 2019, all new Pet Health Club plans will be increasing in price.  For those who already have a plan with us, there will be no change to the cost of your plans (as a thank you for joining us from the start), as long as you remain on the plan.  However, all new plans or those clients that come off plan and then choose to rejoin after the 1st of May will be subject to the new prices.

We would suggest that if you are thinking about joining the Pet Health Club, that to take advantage of the lower cost, that you do it by 30th April 2019.


We are delighted to let you all know about our amazing January and February only offer. If you book your pet in for a scale and polish in January or February you will be getting it for an amazing £250. 

21/12/2018 New Puppy and Kitten Packages 

We are delighted to announce the arrival of our new puppy and kitten packages at Kingsteignton Veterinary Group.  Our puppy and kitten packages include your fur babies' primary vaccination course, initial flea and worm treatment, microchipping all for just £49!  Everything you need to get your new family member of to the best start!  For more information or to book an appointment call us on 01626 354260!

18/12/2018 Big News

We can't wait to share our amazing new promotion beginning on 21st December 2018, we wished we were as patient as this little one!

16/11/2018 Our Apologies

Due to a technical glitch, some of our clients may receive a duplicate letter regarding their Pet Health Club renewal. We are sorry for any inconvenience caused but would ask for those who have already received the letter to please destroy it and any vouchers included. Apologies again.


Here at Kingsteignton vets we love it when it comes to christmas because we can't wait to get all the lovely christmas toys in.  As you can see we have a wide range of toys on display and much much more (this photo only shows some of what we have to offer).  If you are looking at buying your furry family member a christmas present why not come down and visit us and see what we have to offer.  Don't forget for those of you who are on our Pet Health Club you will receive a 10% discount on all over the counter sales (including toys).

08/11/2018 No-deal Brexit

With the potential of a No-deal Brexit happening in March, we need to make all of our clients who currently have a Pet Passport, or are thinking of getting one, know that there is likely to be changes. If your thinking of traveling in March, April time then you need to ACT NOW, please make sure that your pet is ready for any potential outcome. As we wouldn't want your pet to be stranded abroard on your return journey home. 
Please follow the link below to the defra website…/pet-travel-to-europe-after-brexit

09/10/2018 Halloween and Bonfire Night!

We might find Halloween and Bonfire Night very exciting, but how do our furry friends find these noisy evenings? Kingsteignton Vet Group have put together a guide to help you help your pets keep calm this autumn.

Halloween can be quite distressing for pets. If you live in a busy area, this can lead to lots of trick or treaters knocking on your door. The door opening and closing, the sound of unfamiliar voices and scary costumes can all upset your pet. Ensure your pets are in a safe, familiar area and away from any doors you’re going to be opening. It may be worth keeping a collar with an ID tag on your pet, and having them microchipped (remember, this is the law for all dogs over eight weeks old) just in case they do manage to get out. It’s also important to keep pets away from any candles, sweets or decorations. Decorations and candles can be dangerous for pets if they knock them over or chew them, which can be likely if they’re feeling scared. Chocolate is highly toxic for pets, and other sweets can make them sick too. If you think your pet has eaten anything they shouldn’t, you can call Kingsteignton Vet Group’s 24-hour emergency line on 01626 354260.

Bonfire Night is one of the most exciting nights of the year for many humans, but can be genuinely terrifying for pets. Many animals find the loud explosions associated with fireworks very distressing, but there are a few things you can do to help mitigate this. Make sure your pet has somewhere they feel safe and comfortable to go.

This could be a crate, their bed, or perhaps even under some furniture. Give them their favourite toys, or perhaps a Kong filled with treats to distract them from the noise. It’s recommended that you close all doors and windows and drawing the curtains to shut the sound out. Turn on the TV or radio if your pet is used to this to help further distract from the noise. Don’t ignore your pet as they won’t understand why you’ve removed your attention from them, and don’t shout as this can make things worse.

KVG recommend behaving normally and let your pet seek refuge where they need to and distract them from their fear with toys or play. You can reward calm behaviour with treats and affection. For pets that need a little extra help, early planning is important. Calming pheromone treatments and medications such as Feliway, Pet Remedy, Adaptil and Zylkene require longer than is left between now and these scary events are likely to start, but are worth remembering for next year. It’s worth marking your calendar at the beginning of October to discuss with a vet the best treatment for your pet. However, don’t panic; there are a couple of short-term remedies on the market. Thundershirts apply the same theory as swaddling a baby to your pets, applying gentle and constant pressure to comfort an anxious animal. They are available for both dogs and cats, and are ideal for those who prefer to manage their pets’ anxiety without medication. Calmex is a supplement made with amino acids, plant extract and B vitamins and is the only medication that can be given the same day as a worrying event. Both of these are available to purchase at KVG.

If you have any queries about the best help for your pet, don’t hesitate to call KVG’s friendly team on 01626 354260.


Due to stock-taking , tomorrow (Saturday 29th September), we will be closing for routine appointments at 12pm at our Kingsteignton practice.  We will still be available for emergency appointments, but please call us on 01626 354260.


Direct Insurance Claim Changes

Due to the increase in workload, from 15th July 2018, we have had to limited the number of Direct Insurance Claims, that we will now be processing. Any Direct Insurance Claim must be for emergency treatment only, over the cost of £300.  There will be a £15.00 charge for each condition on the Direct Insurance Claim that we do. 

Ideally, all Direct Insurance Claims should be discussed with either our Practice Manager and our Account Controller, prior to any procedure being undertaken.  Before any Direct Claim can be authorised, there is a form that must be completed, and a copy of your insurance schedule and identification must be produced and you must sign to give us authorisation of discussing your case with the insurance company.

Once your claim has been authorised, you will be expected to settle the excess on your account and any items that would not be covered by the insurance.  Any claim not settled within 28 days, will be liable for immediate payment, as we will always endeavour to process any Direct Claims quickly.

If you would like to discuss Direct Claims further, then please contact the Practice Manager on 01626 354260


We currently have temporary hours in place at our Bovey Tracey practice, whilst we do some refurbishment to it.  We apologies for any inconvenience, that this may cause.

Current Opening Hours at Bovey Tracey

Monday 10.30am - 11.30am and 2.30pm - 4pm

Tuesday Closed

Wednesday 10.30am - 11.30am

Thursday Closed

Friday 10.30am - 11.30am and 2.30pm - 4pm

Sat and Sunday Closed

23/08/2018 Repeat Prescription order before Bank Holiday 

Due to it being Bank Holiday Monday please make sure you order all repeat prescriptions today so they will be ready before the weekend, if left too late your animals medication won't be ready until Tuesday.
Thank you.

15/08/2018 Repeat prescription policy

Dear Clients

We want to ensure that everything continues to function as smoothly as possible, and would like to ask your assistance in this, so we thought this would be a good time to clarify our repeat medication order.

The best way for us, is that you to place an order is via email:, however, you can also order via our website, or direct via the pharmacy phone line 01626 357532 and leave a message.

We do endeavour to process orders as quickly as possible and can on occasion do things immediately. However, this does put significant strain on the team if more than one or two clients do this. So to minimise errors and ensure we give the best service, we would request that you do give us at least 48 hours’ notice.

We would be very grateful if you could bear these points in mind if possible.

- Emailing is best - please confirm which branch you wish to collect from.

- Please allow a minimum of 48 hours for collections.

- For those of you on multiple medications, please endeavour to order all of them at the same time if possible.

- We are often happy to extend orders from 1 to 3 or even 6 months, please ask us.

Many thanks for your assistance

Howard and Nick and the whole KVG team

31/07/2018 Did you know we now have an exoctics vet?

If you have any unusual pets/reptiles then feel free to give us a call and we will book you in for an appointment. Give us a call!

20/7/18 Increase in Written Prescription fees

Due to an increase in administration costs, and historically undercharging, from the 1st August 2018, our written prescription fees will be increasing to £15.00.  For any prescription that are required to be posted, there will be an additional charge of £1.50.  Our new written prescription fee is still under the national average, and is on parr with other local veterinary practices.  We apologise for any inconvenience caused.

11/07/18 Garden, Craft and Hobby Fayre Fun Dog Show 28th July 2018

We are excited to announce that we are organising the fun dog show at this years Garden, Craft and Hobby Fayre this year.  We'll be taking entries for the dog show from 10am and entries are 50p a class.  So come on down and enjoy a fun filled day for the whole family. 

04/07/18 Refurbishment in Bovey Tracey

3/6/18 Rabbit Awareness month @ KVG

Here at KVG we offer a range of good deals for your bunnies.

From Burgess Pellet foods and Hay - Excel Feeding Hay & Grass High-quality, Dust extracted feeding hay should make up 85-90% of your rabbits’ diet. 

Our Pet Health Club – the benefits from the PHC are discounts on food, vaccinations, flea and worming treatment and much more.

To our new Bunny spa – we have recently launched our new Bunny Spa, this offers a wide range of treatments for your furry family member.  Your bunny will be pampered by one of our amazing nurses who will take time to give them a full check over, this includes – Nail clipping, grooming, teeth check, weight assessment and rearguard application.  You’re bunny will also receive a Vet check once your bunny has been admitted.  Your bunny could receive all of this for a brilliant price of £40.

1/6/18 KVG Welcomes new team member Nazim

KVG would like to welcome Nazim Mukadam BVSc MRCVS to our team.  With Nazim's skills we are looking forward to being able to offer our clients more advanced surgical techniques and to reduce the need refer patients, thus reducing the stress to both patients and clients. 

He has completed a Certificate in Small Animal Medicine and Small Animal Surgery with the European School of Veterinary Postgraduates Studies (ESVPS).  He has also completed the RCVS Certificate in Advanced Veterinary Practice CertAVP in Surgery at the University of Liverpool and is currently working towards a Designate Certificate in Small Animal Orthopaedics.

Nazim is originally from Zambia where he grew up being around animals on his dad's farm in Lumbombo.  After completing his veterinary training at University of Pretoria in South Africa he worked as a Locum in Zambia for a short while before coming over to the UK.  He worked in Sutherland for 4 years, in Norfolk for 9 years, in Oxfordshire for 3 years.  More recently Nazim joined us in April of 2018 after returning from working in the Channel Islands for 15 months.

2/5/18 KVG have now joined My Family Vets Group

At KVG we are proud to now be part of the My Family Vets family. My Family Vets, are a group of veterinary practices who have been accredited by the Royal College of Veterinary Surgeons, as having high standards of patient care and customer service and offer an excellent Pet Health Club package, providing continuing preventative treatment for the pets within the PHC.
For new clients wishing to register with us, you can now also register via the My Family Vets website (see link below)

29/02/2018 Generation Pup Research Project

Do you have a puppy under the age of 16 weeks?  Generation Pup is a scientific study that will follow the development of puppies as they grow into adults.  Just as they did with children in 2000, they are recruiting owners of puppies under 16 weeks of age, to help with this study, looking at a wide range of health and behaviours, that may affect the welfare of our dogs.  KVG fully support his study, and would be happy if any of our clients wanted to contribute to this study.  Your puppy could be part of the most comprehensive study into dog health and wellbeing in a generation.  For more info go to wym-1519657324286

19/12/2017 Last Loyalty Vouchers being issued now.

Christmas Newsletters and emails with vouchers are now being issued.  Due to our new Pet Health Club, all discounts will be aimed towards that.  Please note that vouchers will be accepted provided they are used within their expiry dates.

20/11/2017 - Reduced opening times, have now ended

Due to New Vet, Valeriu Nedelcu joining the practice, we will now be reopening to our normal opening hours.  We apologise for any inconvenience this may have caused, but due to their popularity we had been running our vets ragged!

8/11/2017 - New Pet Health Club Launch!!

Today we have launched our Pet Health Club, a money saving preventative health scheme to help keep your pet and your finances in tip-top condition.

Why does it make perfect sense to join our Pet Health Club?

KVG welcomes new staff member - Hayley Streather

Hayley has recently joined us as a new Kennel Assistant.  'I've always had a huge love of animals and one of my absolute highlights has been getting to study the wildlife in South Africa as part of my degree. After a bit of a break working in adventure travel and teaching abroad I'm now thrilled to be back working with animals and everyone else at the practice. At home I have 2 rabbits, Saffy and Skippy, and a Golden Retriever called Baggy who I love to spend time with on the beach.'  I'm sure you will all welcome her to the team!

New promotion for KVG!

Congratulations to Registered Veterinary Nurse, Sarah Ferris for her promotion to Deputy Head Vet Nurse.  Sarah will be assisting Louisa Rodgers our Nurse Manager in leading the team, and helping maintain the high standards we aim to achieve for our clients and their pets.  I'm sure you all wish Sarah a very well done.


We love to get involved with the local community here at KVG, and we ran our first Fun Dog Show at the Chudfest Summer Fete on Sunday 9th July. It was a lovely day, with the sun shining and lots of gorgeous dogs! Howard captures the mood of the day in the photo below!

Cats Protection Sponsored Dog Walk

Informative image: Practice Manager Deana on CP Sponsored Dog Walk

KVG teamed up with Teignbridge and Totnes Cats Protection for a sponsored Dog Walk on Saturday 17th June. We are on target to raise £98!

KVG at Kingsteignton Ram Roast - Fun Dog Show!

Team KVG ran a Fun Dog Show at this year's Kingsteignton Ram Roast. With 6 categories and a Best in Show, we raised over £53 for the Ram Roast Fund. Below are some photos of the day!

Informative image: Team KVG set up and ready to go! Informative image: Beautiful Ruby!

Informative image: Golden Oldies Informative image: Howard and Cyril

Informative image: Anita and Connie Informative image: Tilly

Informative image: Best in Show - Tilly

KVG in the Mid Devon Advertiser

KVG was in the Mid Devon Advertiser on 12th May. May is Vet Nursing Awareness Month and we wrote an article celebrating our wonderful vet nursing team. 

We write an article once a month in the Mid Devon Advertiser's Pet Update with useful information, so it's always worth a look! 

Alabama Rot - confirmed case in Exminster

There has been a confirmed case of Alabama Rot, or cutaneous and renal glomerular vasculopathy (CGRV), in Exminster. This disease is fatal in 9 out of 10 dogs, and any dog can get it anywhere in the UK. Alabama Rot affects the skin and the kidneys by causing tiny blood clots to form in the blood, blocking them and ultimately leading to damage of the affected tissue. In the skin it causes ulceration, but in the kidneys it can cause kidney failure. 

The first symptoms are skin lesions caused by no known injury appearing on the legs, body, mouth or tongue. The dog will lick at these sores. Within days, dogs get symptoms of acute kidney injury (vomiting, reduced hunger and unusual tiredness). 

The cause of Alabama Rot is currently unknown, so it is difficult to give specific advice on prevention. You may wish to bathe areas of your dog that become wet or muddy on a walk. 

If your dog has any of the symptoms mentioned above, contact the vet without delay 24 hours a day on 01626 354260.


From this date, there are some restrictions being lifted from having to house or keep netted, poultry living in low risk areas.  Please see link for more details.

New Rabbit Vaccination Scheme

As you may have heard, there is a new strain of VHD affecting rabbits called VHD2. There have been confirmed outbreaks in the local area with casualties, but the good news is that there is a vaccination available to protect against this version of the disease. This means there is a slight change to the vaccination schedule recommended for rabbits. For adult rabbits who have the regular combined Myxomatosis and standard VHD vaccine, there should be a 3-4 week gap and then the VHD2 vaccination should be administered. For young rabbits on their primary vaccination course, they would have the combined vaccine at 10 weeks, followed by the VHD2 vaccine 3-4 weeks later, and then repeat the whole course as before at 6 months before commencing on the adult schedule.

For adults, the latest advice is that the vaccination should be repeated to bolster immunity every 12 months. This is unless there is an outbreak in the local area, in which case it is advised the vaccination is repeated every 6 months. As there were VHD2 outbreaks reported and confirmed in the summer in our area, if you had your rabbit vaccinated you should arrange for a booster to assure continuing immunity.

If you have any concerns or queries, please contact us on 01626 354260.

NEW cold laser: drug-, surgery- and pain-free relief for your pet

We now have a cold laser at Kingsteignton Vets. Cold laser technology offers relief whilst recovering from trauma, the effects of aging or everyday aches and pains. It reduces inflammation and pain which in turns helps increase range of motion and mobility. 

Cold laser therapy can be used for multiple ailments in both dogs and cats, including: 

  • Joint injuries
  • Ligament/tendon injuries
  • Fractures
  • Muscle sprains/strains
  • Skin lesions/abrasions
  • Post-trauma wounds
  • Post-surgical wounds
  • Arthritis
  • Musculoskeletal diseases
  • Nerve injury

Cold laser works by shining a beam of light to stimulate damaged cells, making them produce more energy. This increases cellular function, which makes the cell absorb nutrients rapidly, eliminate wastes and reproduce new cells. There are currently no known side effects from cold laser treatment. 

Benefits of cold laser treatment include:

  • Alleviation of chronic or acute pain
  • Reduction of inflammation
  • Increasing circulation
  • Speeding up healing and recovery
  • Release of endorphins, the body's natural painkiller

Cold laser is also being used in humans, with sports therapists and chiropractors embracing this new technology for their patients. 

Why not give us a call to see if cold laser treatment can help your pet? 

Pre Puppy Clinics now available!

We now have pre-puppy advice clinics available! If you're thinking of getting a puppy then you can have a face-to-face or telephone consultation with one of our Veterinary Nurses who are able to advise you on breeds, what to ask breeders and ways of making your new pup's transition into your home as comfortable as possible. This is valuable information for new dog owners, even if you've had a dog before, so why not give us a call on 01626 354260?

Cats Protection

We are now pleased to announce that we have now been chosen to work alongside Cats Protection for the next few years.  KVG have been active supporters for many years, but it is wonderful that we are now able to offer our services to them again.

We are now on Instagram

Come and follow us on Instagram  - @kingsteigntonvets


Please see our newsletter for up to date offers.

As a client you should have received a key fob, which allows you to collect points every time you visit the vets and spend money. These points are then converted to money off vouchers which will be sent out twice a year.

Vaccinate your puppies and kittens with us.....and receive money off neutering!

KVG Newsletters

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